IRB never sent links on tax refund status via MyTax portal

Board clarifies notifications cannot be sent without proper authorisation, warns of serious action against those spreading false information 

IRB has clarified that it did not send links to taxpayers concerning refund statuses through the MyTax portal. – Azim Rahman/Scoop file pic, November 4, 2024

PUTRAJAYA – The Inland Revenue Board (IRB) has reiterated that it has never sent links to taxpayers concerning refund statuses through the MyTax portal. 

In a statement today, the tax administration agency clarified that no notifications from the portal could be sent without proper authorisation, warning that it will take strict action against any individuals or entities involved, in accordance with relevant legal provisions. 

“IRB advises the public to avoid spreading false information that could mislead others. 

“Disseminating false news can result in prosecution under Section 505 of the Penal Code and Section 233 of the Communications and Multimedia Act (CMA),” the statement read. 

IRB emphasised its serious approach to this issue, prioritising it as a crucial step to enhance taxpayer confidence and trust in the services offered by the agency in tax administration.  

“We are committed to continuously improving our service quality and proactively addressing this matter,” the agency added. 

In addition, it reminded the public to be vigilant regarding any suspicious emails, links, or messages received via WhatsApp. They urged taxpayers to verify any information through official IRB channels: www.hasil.gov.my; https://mytax.hasil.gov.my; by contacting the hotline at 03-8911 1000; or by visiting the nearest LHDN office.